All You Need to Know About Trackur
We’ve been in business since 2007
Trackur is not just the latest start up to make a big splash, only to fizzle out.
We’ve been around since 2007 and we’re here to stay. No venture capital firms control our purse strings, which means we always focus on what’s best for our customers, not what’s best for a get-rich-quick investor.
Our CEO literally wrote the book on monitoring…twice!
When Trackur CEO Andy Beal finished writing his first book, Radically Transparent: Monitoring & Managing Reputations Online, he was dismayed at the lack of affordable, easy to use, social media monitoring tools. Trackur was built to provide the best monitoring coverage in the industry.
We’re not just loved, we’re relied upon
More than 70,000 users have used Trackur to provide broad social media monitoring, accurate sentiment analysis, and useful influencer scores.
Customer service software, media monitoring tools, and SaaS CRM systems have integrated Trackur’s social media monitoring APIs.
Southern hospitality, global coverage
Trackur is based out of Raleigh, NC, but our employees span the entire country. While we can’t quite provide 24/7 customer service, you’ll sure feel like we do. With most support requests handled in less than 2 hours and a 94% customer service satisfaction rate, your success is our top priority!
The news media trusts us for our thought leadership
When you choose Trackur, you choose a company that continues to earn the praise and endorsement from the media. Inc. Magazine, Forbes, CNN and USA Today are just some of the trusted publications that come to us when they need insights on reputation and social media monitoring data.