RT @trackur: Follow @trackur & retweet this tweet & you could win a super svelte, ultra cool, Google Chromebook! bit.ly/14Ob9Iw

— John Shehata (@JShehata) April 4, 2013

Congratulations John!

We’ll be in touch to get your mailing details so we can ship out your new laptop. Thanks to everyone that entered our contest. Please keep a watch on our Twitter and Facebook accounts for another contest in the near future.

Would you please provide a warm bienvenido, willkommen, benvenuto, welcome to foreign language and country targeting support for Trackur.

We’re excited to announce that we’ve just pushed live both language and country targeting, which includes:

• Support for most western latin languages, including French, Spanish, Portuguese, German, Turkish and more!
• Geo-targeting for 16 of the most popular countries including: USA, Canada, UK, Australia, New Zealand, Spain, France, Germany, India, Brazil, Mexico, Turkey, Italy, Argentina, South Africa and Ireland.

This is the initial roll out and will apply to all new results added to your Trackur dashboard–it won’t be retroactively applied to old results. In the future, we hope to add additional countries, as well as support for Chinese, Arabic, Russian and other languages.

In the meantime, you can now use Trackur to:

• Search popular global brands, but refine results to a specific country only.
• Search for accented words unique to your country/language.
• Set up different searches for different countries–great for tracking brand use across different markets.
• Conduct industry research in a specific country.
• Lots more!

For now, Twitter and Facebook will be displayed for all countries, but we hope to add country targeting for these important sources in the next few weeks.

We hope you jouir, godere, desfrutar, hoşlanmak, enjoy the new targeting!

This contest has now ended. The winner was announced here.

It seems far too long since our last Twitter contest, so let’s correct that right away.

We’re launching a brand new Twitter contest and we’re making it easier than ever. In fact, there are just two steps!

How to Enter:

Step 1: Follow us on Twitter: https://twitter.com/trackur/

Step 2: Retweet this tweet: https://twitter.com/trackur/status/319437265514414082

Piece of cake, huh?

What might you win for your efforts? How about the super svelte, ultra lightweight Google Chromebook? It’s so sexy, Justin Timberlake has declared that Google has indeed brought sexy back!

So, what are you waiting for?

Rulez

Contest is open to anyone over the age of 18. Deadline for entry is midnight on May 17th. You must follow and retweet us to enter. We reserve the right to substitute the prize with something of equal value. Rules subject to change.

At Trackur, we’re always looking for ways to stay ahead of the competition while bringing our customers the latest and greatest tools and options.

Today, I’m excited to announce two major upgrades to our social media monitoring service.

Trackur Super Ultimate Pager Plan

We’re adding a new tier of service, the Trackur Super Ultimate Pager Plan. With this new service level, we’re issuing customers with the latest in wireless communications: a pager. These newly refurbished pagers from Motorola allow Trackur customers to receive either a vibration or beep (you can choose which!) whenever you have a new result in your Trackur dashboard.

When you receive your “page” (don’t worry, you’ll get used to this new terminology) you’ll know that there’s a new match to one of your keywords in your dashboard. Have more than one Profile set up in Trackur? No worries, we’ll provide you with a Pager for each!

This is only the start. We’re already working on phase 2: Numeric Pagers which show you how many new results you have! Cool huh?

Trackur Super Ultimate Pager + Fax Plan

In addition to the above, customers can upgrade to the optional fax machine support. Thanks to the wonders of modern technology, you can be anywhere in the world and still get your latest social media monitoring results! Simply call our special 1-900-FAX-MENOW number and punch in the telephone number of the nearest fax machine.  We’ll then automatically fax you the latest results from your Trackur dashboard! In minutes!

These upgrades represent a considerable investment in Trackur. We’re not going to share just how much, but if you guessed $1,000,000 that indeed would be a number. In fact, there are lots of numbers you could guess, when you think about it.

The service starts rolling out today and we hope to have it available to everyone in the greater Mayberry, NC area by the end of the year–before expanding to other major towns.

Happy St. Patrick’s day!

As you know, green is a color that is near and dear to our hearts, and seeing as I have some Irish blood flowing through my veins–I’m 1/8th Irish–I thought I’d pass on a little luck of the Irish to any new customers.

Sign up for any new Trackur subscription today and save 17%th off your first month’s payment! That offer also extends to our annual plans, which are already heavily discounted!

Just drop an email to help AT trackur.com and mention this blog post.

Cheers!

P.S. Hurry, your luck runs out after today!

How would you like your own version of Trackur?

Your colors, your logo, your URL and all the company/client logins you could ever want?

Your own social media monitoring dashboard for less than $450 a month. It’s not fantasy, it’s our Ultimate plan!

With Trackur’s Ultimate plan, customers can fully brand their dashboard and provide unlimited logins to anyone they wish. Fortune 1000 companies can provide each manager or department with their own monitoring account, while PR firms and marketing agencies can provide branded social media monitoring to their clients–all for a low flat rate!

You can get quite creative with your branding. Here are a couple of examples:

Customizing the look and feel of your Trackur dashboard is really quite simple, and you can eliminate ALL mention of Trackur. Your employees and clients will never know!

Interested? Why not take our Ultimate plan for a 10-day free trial or request a free demo. And, while you’re at it, sign up for our free weekly training and we’ll show you how to get the most out of your Ultimate plan!

Trackur has grown a lot over its 5+ years and a lot of great companies have grown with us. To keep those relationships flourishing, we’ve just put the finishing touches on our new partners page–making it easier for you to see the different ways you can partner with our awesome social media monitoring tools!

If you have any questions or would like more information, please leave a comment or drop us a line!

As you may have seen us mention on Twitter and Facebook, the Trackur development team has been hard at work over the past few months, working to improve Trackur’s speed.

As we’ve grown, so has our database and our customer base–over 60,000 have signed up for a Trackur account since launch. We know you’ve noticed the slow down, and trust me, it’s pained us more than you can imagine.

Not any more!

As of right now, we’ve just pushed live a massive improvement to Trackur. You’ll notice that your Trackur results load in just a couple of seconds (depending on your own connection speed), Insights load a lot faster, and CSV exports no longer take 5 minutes.

As The Road Runner would say, meep, meep!

Now that we have this update live, we’re moving forward with even more improvements and new features so, as always, stay tuned!

Happy tracking!

At Trackur we’ve worked hard over the past 5 years to ensure our customers don’t miss a single social media mention. In particular, if there’s an attack on their online reputation, we want them to know about it ASAP.

Today, we take Trackur to the next level by actually helping our clients to repair any damage caused by a reputation attack. We’re launching CrisisShield.

CrisisShield is a complimentary reputation insurance we’re adding effective immediately to all customers on our Premium and Ultimate plans. This valuable online reputation insurance policy comes without any additional charge and will give Trackur customers peace of mind. We’ve partnered with the reputation management professionals at Search Mojo and the savvy legal advice of Threshold Counsel to launch a first of its kind plan.

CrisisShield will include the following benefits:

• Up to two hours of online reputation management & crisis response consulting from Search Mojo.
  • Additional hours charged at a discount on the normal hourly rate.

• Up to two hours of online reputation legal counsel from Threshold Counsel.
  • Advocacy on your behalf, and additional hours beyond initial assessment and counseling charged at a discount on the normal hourly rate

• Up to two hours of managed monitoring advice and Trackur dashboard optimization from Trackur.

• A 25% discount off your existing Trackur plan (or higher) during the reputation crisis (up to 6 months).

• A copy of the book Radically Transparent: Monitoring & Managing Reputations Online.

CrisisShield has a waiting period of 45 days from the time you first sign up for Trackur, and is available automatically to new and existing customers on our Premium or Ultimate social media monitoring plans.

You can find more details here.

I’m pleased to announce that Trackur has partnered with online reputation management pros Search Mojo to bring reputation management services to those needing expert assistance.

As you may, or likely don’t, know, I am on the board of advisors for Search Mojo and have worked closely with CEO Janet Driscoll Miller for many years. In addition, Search Mojo has been a Trackur customer since, well, since Trackur was knee high to a computer mouse! As we get a lot of requests for help with cleaning up a Google reputation, or handling a social media crisis, it only made sense to partner up with Search Mojo.

You know what, I’m starting to ramble. So, if you’re interested in getting some reputation management help, or just want to price shop against your existing partner, fill out the short contact form on this page for a free consultation and quote.

Happy tracking!