If you thought I was excited about our recent infrastructure announcement, just wait til you see what we’re announcing today!

Taking a break from our software announcements, I’m extremely excited to announce a new–and very important–addition to the Trackur team.

Please welcome Erin Jones as our new Director of Community Relations.

Erin is coming onboard to ensure that our awesome Trackur customers are given the royal treatment whether they tweet, blog, or send us a question. Up until this point, I’ve been handling that role, but it’s now time to bring on a social media superstar to take over.

When you look at Erin Jones’ background, you’ll see just why I am excited that we are able to add her to the Trackur team.

  • 5 years experience in online marketing, with website promotion work including copywriting, social media, SEO, pay-per-click campaign management and project management.
  • Her previous role was as Social Media Manager, and before that, Project Manager. Not only does she get the “social” part, but also knows how to manage situations through to a successful outcome for customers!
  • Oh, and did I mention that she has extensive experience in quality control and tech support. Yes, she’ll not only ensure Trackur improves each day, but she knows how to help you when you need it the most!

Is there anything she can’t do? Well, there’s a rumor she can’t predict the future, but I’m not convinced based on her ability to predict customer needs! ;-)

I’ve known Erin for a number of years–she was one of the first attendees of my online reputation management workshops–and she’s also been a happy Trackur customer! She’s walked the walk, talked the talk, and clicked the click!

She also shares my interest in travel and photography, but her love of handbags is something I’m not quite empathizing. ;-)

Please welcome Erin to the Trackur team. We’re going to get her up to speed in the next few days, then you’ll be seeing a lot of Erin around Trackur’s communities.

Want to connect with Trackur and Erin?

We’re on Twitter

We’re on Facebook

We’re blogging

We’re waiting for your questions

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