If you’re a Trackur customer, there’s a good chance you already know the importance of keeping your customers happy. However, this infographic is a great reminder of all the positives that come from great customer service–and all the negatives from a bad experience.
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About the Author: Andy Beal
Andy Beal is the founder & CEO of Trackur, a leader in social media monitoring tools. The coauthor of the critically-acclaimed book Radically Transparent, Andy Beal is known around the world as the "Indiana Jones of Reputation Management." In his free time, Andy enjoys photography, taekwondo, and playing the ukulele.