It takes 3 happy customers to win 1 new customer via WOM [infographic]

Hey, you look new here. Welcome! Trackur offers social media monitoring plans starting at just $27 a month! We even offer a 10-day trial period, so why not take 60 seconds to try us out!

Screen Shot 2013-01-23 at 1.01.57 PM If you’re a Trackur customer, there’s a good chance you already know the importance of keeping your customers happy. However, this infographic is a great reminder of all the positives that come from great customer service–and all the negatives from a bad experience.

Via Infographic Journal and NBRI.

About the Author: Andy Beal

Andy Beal is the founder & CEO of Trackur, a leader in social media monitoring tools. The coauthor of the critically-acclaimed book Radically Transparent, Andy Beal is known around the world as the "Indiana Jones of Reputation Management." In his free time, Andy enjoys photography, taekwondo, and playing the ukulele.