Fact: The Web is full of people from different walks of life who hold diverse views and see the world through various colored lenses. There’s no big surprise here. What is surprising is the careless and heartless turn some online conversations take when people disagree.

Conflicts are bound to arise online but how conflicts play out, how you experience conflict and how you express yourself during a conflict is within your control – even under the most uncomfortable situations.


When you’re in the thick of a disagreement, especially at the height of a disagreement, it may be challenging to see how you can turn things around. It can be done. Aim to rise above the situation instead of focusing on bringing your opposition to their knees online. 

Share with Care

When it comes to the way information is shared today comments, tweets, and Likes represent the tip of the digital iceberg. The online environment and life are both unpredictable. At the end of the day, you control your online behavior.

Looking within yourself to learn why certain things get under your skin is a good personal and professional exercise. Oprah recently sat down to talk with Michael A. Singer, Author of the Untethered Soul, to discuss leaning away vs. leaning into disruptive situations. No matter the situation, there is a better, a higher way to move toward resolution and keep your reputation unblemished.


If you care about your online reputation don’t type your way into a reputation crisis. If you must share your perspective online, don’t add your perspective when you’re emotional and remember what you say or do today can jeopardize your online reputation immediately and going forward. Some things are truly better left unsaid.

Managing Your Reputation

Should any of the things mentioned above ring true for you, take these steps to better manage your online reputation. To preserve your good name:

  • If you are offended by someone or something online, quietly remove yourself from the situation.
  • Don’t get lost in or seduced by the circumstances. Lean away from the issue.
  • Put the mobile phone or mobile device down, back away from the computer and consider your options before you act.
  • If you’re compelled to respond in writing online, choose your words with care. Digital discussions have no expiration date and once you set them free online, you have very little control of how your words are used or where they might show up in the future.
  • When adding your perspective to an online disagreement, consider how a future employer or other future business opportunities may be adversely affected by your past online behavior.
  • Pay attention to your patterns of behavior online and the patterns that make up your online personality.
  • Know the websites, topics or people who send you over the edge. Then, monitor, minimize or avoid them wherever possible.
  • When you are bothered by someone or something online, pause, get centered and decide how you will proceed.

Anything else you would add?

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